It’s easy to get excited at the prospect of improving your warehouse organization and management with a new Warehouse Management System (WMS), but there are some important things to consider to ensure you are using this software as effectively as possible. Here are some tips from the experts to help you get the most out of your WMS, and how a third-party logistics provider (3PL) can offer this and much more.
Evaluate and Choose the Right WMS
The first step is choosing the right WMS for your needs. Unsure of where to begin? Here are some questions to ask yourself to help you narrow down your options:
- What problems have you been facing in your warehouse?
- What opportunities for improvement have you yet to take hold of?
- Do you need to access data from multiple sources to gather an accurate inventory count?
- Has your inventory grown to the point where you have difficulty locating items in your warehouse?
- Are you struggling to create efficient and time-saving paths for your employees to retrieve and store items?
- Which processes of your warehouse need improvement?
Choose a Deployment Method
There are three deployment models to choose from with WMS. Here’s what you need to know about each of them to help you choose the best option:
In this model, the WMS is installed directly onto your company’s system and you are responsible for sourcing and running the program. These roles include network infrastructure, power supply, servers, etc. You may also need to pay for updates in the future.
A hosted WMS is like the on-premise model, but the infrastructure requirements are rented on an as-needed basis from your provider or a third-party. In other words, although your WMS is remotely hosted, you still own the software on your system.
If you’re familiar with Software as a Service systems (SaaS), cloud-based WMS is quite similar. You can access the data from the software using your personal login, regardless of what computer you use. You own this software and can access it if the program has been installed on other devices. Many WMS providers today offer cloud solutions as they are a safer and more efficient way to store information so managers can always have real-time updates without paying extra.
Build an Implementation Team
Once you have chosen the best WMS model for you, it’s time to get the system in place and build your implementation team. Here are the people involved in the process:
This is the high-level decision-maker who requested the WMS and determines the scope of the project, budget, etc.
The project manager is responsible for daily activities related to implementing the WMS. They are the primary contact between the vendor and the company and will delegate tasks, create schedules, and monitor deadlines to make the WMS as seamless as possible for IT and operations teams.
The person responsible for the technical aspect of the WMS is the system or data administrator. They will ensure it integrates with the company’s existing Enterprise Resource Planning (ERP), and that the data is safely migrated from the current system to the new one.
Business Unit Leaders
These people are employees you assign from your operations team, IT, and warehouse staff, who will be part of the implementation process. They should attend meetings and daily activities and stay informed to train other workers later.
Provide Training Sessions for Employees
The provider of your WMS should properly train your employees involved to ensure they are familiar with the system and receive hands-on support. These employees will become the internal experts to train and assist other members of your organization. Proper training is vital to ensure you are getting the most out of your WMS and streamlining warehouse processes.
Create a Communication Plan
Since implementing WMS can mean a lot of changes for each of your departments, schedule a company-wide meeting to explain this change. Without clear communication of how to use and access the WMS data, you’ll have confused or disengaged employees that don’t know how to adapt. At worst, implementing without communicating could lead to an increase in worker turnover and slow you down, defying the whole purpose of your goals. Here are some tips:
- Appoint spokespeople who provide updates to your teams
- Market the project internally, explaining why this implementation is beneficial to everyone
- Communicate in-person as much as possible
- Create a dialogue and let your team weight in on their thoughts, questions, or concerns about the new system
- Use multiple communication channels
Review Your WMS
Once you’ve implemented the WMS and a month has passed, it’s time to evaluate. Have there been any issues with it so far? Has it been helping you plan and budget better? How have the forecasting features and data collection helped you stay organized and improve customer service? Have a team meeting to see how everyone is doing and do regular follow ups until everyone is on the same page.
Get Warehouse Management Help from Lean Supply Solutions
A warehouse management system is an asset to help you optimize your operations and prepare for any potential issues. When you partner with a 3PL provider, you’ll have access to WMS and much more, plus, they will help you and your team get trained on how it works and benefits everyone.
If you’re looking for the right 3PL partner to help you implement a WMS, look no further than Lean Supply Solutions. Our 3PL and 4PL services include pick and pack, inventory management, delivery, and more, and we are dedicated to helping you achieve consistent, accurate, and quality results. To learn more about outsourcing to our 3PL distribution team, or to ask any questions, contact us today.