Supply chain logistics software or supply chain management software (SCM software) is highly valuable to operational managers like yourself. The purpose of logistics platforms is to maximize customer value, while achieving a sustainable competitive advantage in the most effective ways possible. These tools support good transportation, warehousing, inventory, and logistics network design to efficiently link the flow of products, data, and finances. Most organizations today cannot do without a solid SCM solution, so to get you up to speed, here are the top must-have features of a solid software.
1. Order Management
Perhaps the primary concern to the supply chain is robust order and billing management. Software solutions can create orders and bill clients from one location, making your life as an operations manager easier. The SCM solution you choose should be flexible enough to work with your unique order needs and adjust as necessary.
2. Inventory Management
If you want your supply chain to run smoothly and efficiently, you need to properly manage your inventory. Raw materials and supplies, finished goods, and spare or extra parts should be properly stored and managed, and inventory management capabilities like SCM software can help optimize these goals. Optimizing inventory levels ensures that your organization never deals with overstocking or understocking. For example, real-time tools included in SCM software can notify you when there are changes in inventory to allow you to make the right decisions.
3. Seamless Integration (e-Commerce Integration & ERP System Integration)
There are multiple essential functions related to logistics that today’s operations managers must optimize, and in the highly competitive and integrated business ecosystem, the need for a single, comprehensive solution is paramount. Since most organizations cannot handle the bulk work that goes along with managing this software, third-party logistics (3PL) partners have stepped in. These organizations can handle all aspects of your enterprise from beginning to end, while tracking data, presenting real-time information, and streamlining everything from the supplier to the customer. The smoother the interactions are between all parties involved, the more productive the business will be.
4. Warehouse Management
Warehouse management solutions allow organizations to optimize warehouse stock to increase accuracy and efficiency. SCM software allows companies to process orders from various locations, ensuring needs are met in a timely, cost-effective manner. Since thee operations are integral to the supply chain, choosing the right solution could prevent complications and optimize the overall supply chain process.
5. Logistics and Transportation
SCM tools that deal with logistics and transportation properly manage materials and goods to ensure they are at the lowest possible cost. They provide the necessary resources to manage fuel costs and abide by federal rules and regulations. To reduce operational costs and kinks in the supply chain, SCM software should be included as part of your supply chain solution.
6. End-to-End Supply Chain Visibility
Visibility from beginning to end of the supply chain should be a part of every SCM solution. Immediate, real-time access to information about the supply chain ensures there are no issues like missing goods or unhappy customers. Real-time capabilities allow your organization to react to changes quickly, and access current analytics that support future decisions. This feature is not only useful but essential to businesses of all sizes.
To anticipate customer demand and plan resources and production accordingly, you will need an SCM solution that includes forecasting. This tool can remove the need to buy too many raw materials or store excess finished goods, thus reducing costs and inventory space.
Leverage the Harmony Logistics Technology Platform with Us
Now that you’ve learned about the most important features of SCM software, it’s time to figure out who will manage your operations for you. As mentioned, a 3PL provider can help you manage your operations so you can focus on making your business and brand more accessible to your online and in-store shoppers. These providers can help you manage your inventory management, shipping, receiving, returns, deliveries, and more, so you save time and money and speed up your success and revenue.
If you’re looking for the right company to partner with, Lean Supply Solutions is the answer. We provide the Harmony Logistics Platform to our clients, and it has brought forward success and greater optimization to many of them. This platform provides unprecedented control over inventory in a highly competitive market, and clearly presents key supply chain information that saves time, and makes the system run more efficiently.
The Harmony Logistics platform provides visibility by integrating basics like track and tract throughout the network, and gives operational managers real-time views of shipping details, inventory counts on specific days, and more. It is available in both web and mobile versions to allow clients to be more agile and responsive to ultimately gain higher profits. It also integrates well with e-commerce, allowing us to receive orders immediately after payment, and pick, pack, and ship them all in the same day.
It provides unlimited SKU cross-reference, allows you to make accurate decisions, provides inbound control, and makes delivery and transportation more accurate. As a manager, you understand the importance of providing efficient and timely deliveries to customers, and there’s no time to waste dealing with errors and waste. The Harmony platform provides multiple sources of information for a seamless understanding of processes and allows customers to compare rates and ship in the most economical way.
At Lean Supply Solutions, we understand how important it is to give your customers what they want, when they want, so we have made it out mission to rise to the challenge. Aside from the efficient Harmony platform, we provide services including product fulfillment, warehousing and distribution, e-commerce fulfillment, warehouse pick and pack, and order fulfillment. We can offer consistent, accurate, and quality results, so you can focus on other important areas of your business. To learn more about outsourcing to our 3PL distribution team or to ask any questions, please contact us.
Your supply chain is an essential part of maintaining a well-functioning organization. If you have an efficient and organized warehouse, you will be better able to achieve your distribution goals and understand metrics. While you may be aware of some supply chain performance metrics to track, you may still be missing others. That’s why we are listing the top performance metrics you should know about, and how you can choose the right ones to make your business thrive.
Perhaps the most important aspect among supply chain KPIs (Key Performance Indicators) is perfect order. This aspect consists of on-time delivery, full delivery, damage free delivery, and accurate documentation. When all these components are present, the consumer does not have to deal with any problems. Therefore, your business will continue to fill orders, while the perfect order KPI tracks the overall accuracy and length of time for every shipment. There is a formula for perfect order KPI and it is the following:
Perfect Order KPI = On-Time Delivery and Shipment KPI x Complete Order Percentage x Damage-Free Percentage x Accurate Invoicing Percentage.
Order Fill Rate
The order fill rate is broken down into three aspects: order fill, line fill, and unit fill. The total order fill rate is calculated by dividing the sum of orders shipped on the first try by the sum of orders that were able to be shipped based on available inventory. Multiplying these three sub-KPI percentages together will give you the total fill rate KPI.
Order Fill Rate = Order Fill x Line Fill x Unit Fill.
Shipment & Delivery Time
To get the metrics for shipment and delivery time, you need a full understanding of the on-time KPI. The on-time delivery KPI is found by dividing the number of orders shipped and delivered by the sum of orders shipped and delivered on-time.
On-Time Delivery and Shipment KPI = Total Order Shipped and Delivered (Including the Orders Delivered Late) / Total Number of Orders Shipped and Delivered On-Time.
Cash-to-Cash Cycle Time
So far it has seemed as if KPI is a purely financial aspect, but it also reveals how efficient your operations are. The cash-to-cash cycle time is calculated by averaging the cycle time from paying for raw supplies to receiving pay for the end product by consumers. A lower KPI means higher efficiency, lower carrying costs, and improved profitability.
Customer Order Cycle Time
To ensure your warehouse is running at optimum performance, you should track cycle times. The total of this KPI refers to the time needed to properly store the product in inventory from arrival time, then ship it from the warehouse. You can record the dock-to-load time, picking, packing, and preparing for shipping times. This metric provides a good look into whether your process is performing to meet your expectations or if it needs to be improved.
This KPI measured how well your organization moves its inventory. This metric will give your organization a better idea of how efficient your supply chain is, including your buying practices and demand for products. Inventory turnover shows how often you can sell your entire inventory within a year. Moving inventory quickly is essential, as it lowers storage costs and lets you sell products at a premium price instead of relying on promotions and discounts to clear out stock.
Warehousing & Transport Costs
This calculation is comparable to storage space utilization, where you divide the total warehousing and transportation costs by the total shipped items over a specific time period. The duration may differ, which gives you the opportunity to compare average costs against past time periods. You can track costs over a week, month, quarter, or year to achieve a comparison.
How to Choose the Right Metrics
Here are a few tips for choosing the right metrics:
- Your KPIs should be easily understood without needing to study them too hard. You should be able to understand what the metric is measuring.
- Metrics should be based on an objective value or hard data.
- Always vet your metrics against your company’s needs before deploying them.
- Your KPIs should identify corrective actions and help your company make them when necessary.
- Avoid metrics that are overly time-consuming to collect. If your staff need to be taken away from other jobs to prepare data, the KPI is wasting your valuable time. There are easier ways to collect data, such as working with a third-party logistics (3PL) partner, who has the manpower necessary to tackle these tedious jobs.
- KPIs that relate to time are easy to calculate and understand, and they clearly reflect operational effectiveness. These metrics include the level of on-time deliveries, on-time receipts, time taken to process orders, and to fulfill an order.
- Cost-based metrics can help your company improve margins and your bottom line. They also identify where your business can improve.
- Your metrics should be output-based, meaning they are easily measured events or deliverables that are finite in nature. They focus on resources and capabilities of the supplier or the processes needed to provide service.
Improving Your Supply Chain Performance
Tracking the right supply chain KPIs is paramount to the success of your organization but measuring and understanding these metrics can be time-consuming and overwhelming. If you need to focus on marketing and sales, let a reliable 3PL help you improve your supply chain strategy. Lean Supply Solutions provides supply chain management and we make ourselves aware of the rising trends to help our clients maintain success. We commit to being aware of our clients’ operational challenges and help them get the most out of their processes. We can offer consistent, accurate, and quality results by striving to ensure that the right products are provided to the right customers at the right time, while saving you money, and we can help you track and understand your metrics. To learn more about outsourcing to our 3PL distribution team, or to ask any questions, contact us today.